Coach Carpet Care of El Dorado Hills
Hi my name is David Gray and I would like to take this time to tell you a little bit about Coach Carpet Care and the way we think and do business. One day as I was working for another popular local carpet cleaning company I was lucky enough to find myself cleaning a very large and very nice home in the beautiful Serrano of El Dorado Hills. As my crew and I cleaned I had lots of time to think and reflect on success and how some one could achieve such a beautiful home. As luck would have it the home owner was a nice down to earth approachable kind of guy. So I struck up a conversation with him on the subject of money, business, and success in general. I have forgotten his name and most of the details of our conversation, but one thing he said really spoke to me. He said
“Dave find something you can enjoy doing, do it honestly and give it your best, treat your customers with sincere kindness and respect and the money will naturally follow”
It certainly seemed to work for him! To say the least this was a paradigm shift for me. You see most of the people that I have known who were successful seemed to be so focused on money, you know money for the sake of money, that they appeared out of balance to me. It is easy to get lost in all the details and problems that chasing money can bring. Now don’t get me wrong I have no problem with financial gain or one trying to improve ones life, but it has to be tied to a bigger picture for me at least.
So what does this semi long winded rant have to do with you and carpet cleaning you may ask? It is my belief (life style really) that a company built on:
- Honesty-first and foremost, without that what else is there really,
- Strong Systems and Procedures -so that we can guarantee and duplicate the level of customer service we are after, and that our customers can depend on,
- a sincere desire to actually be of service to our customers, to treat them how we would want to be treated
By focusing on our customers and their needs we would automatically eliminate many of the problems that stand in the way of building a successful business. As it turns out it is working great! Coach Carpet Care and I live in and are part of the community that surrounds us. I want to see my customers in the grocery store and be truly happy to see them and not worry that I didn’t do every thing I could for them. It is pretty normal for us to hear our names shouted across a busy supermarket and greeted with a hardy handshake from a happy customer. We even have customers who bake us treats and it is not uncommon to get hugs! Not to shabby for a carpet cleaner huh?
Call Now(916)941-7879 for carpet cleaning in El Dorado Hills, Folsom, Roseville, Granite Bay, Rocklin, Fair Oaks, and surounding areas
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